Sell a done-for-you AI support agent to Shopify brands from $900/mo: $17.8K MRR
Steal this playbook
- Target Shopify/DTC brands handling 200 to 20,000 tickets a month (sourced)
- Agent reads order, shipping and policy data, then takes approved actions: returns, address changes, reships (sourced)
- Fixed 10-day launch: map and connect, train and test, launch and monitor (sourced)
- Price from $900/mo with 5,000 AI messages, then usage; 30-day money-back instead of a trial (sourced)
- MVP: one helpdesk plus Shopify, automating 'where is my order' first (suggested)
- Hands-off score
- 10/100
- Operator
- Sell as a service
- Cost to start
- $35 est.
- Time to first $
- 7.1 weeks est.
Who does what
- The agent
- The AI agent resolves tickets
- Still needs a human
- Adelante's team reviews conversations, monitors handovers and retrains it, and exceptions go to the brand's humans
- Marketing and sales
- Usually you (not covered by the autonomy rating)
From our autonomy note for this business (sourced). How we score hands-off
How we estimated the cost
est. startup = domain $10.46/yr (Cloudflare Registrar, ledger.csv) + Railway Hobby $5/mo (assumed host; stack not stated) + OpenAI API test credit ~$20 (GPT-5 mini $0.25 in/$2 out per 1M tok) + vector DB: Pinecone Starter free $0 + Shopify Partner development store $0 (demo store) = $35 (first month of each subscription included; Stripe/Polar fees excluded). est. time to first dollar 50 days: done-for-you B2B service at $900/mo: ~3 wks to build a demo agent on a dev store + ~4 wks outreach/demos to DTC brands, billed at kickoff. est. monthly run-rate ~$30/mo before per-client AI usage. (affiliate link; new Railway users get $20 credit)
Adelante is a managed AI customer support agent for Shopify and DTC ecommerce brands: the team sets it up in a fixed 10-day launch, then runs it. The agent works inside the brand's helpdesk (Zendesk, Gorgias, Freshdesk), checks orders, executes returns, exchanges and address changes, recommends products, and hands off to a human with the context attached. Adelante reviews conversations and retrains the agent after launch.
More like this: Customer support businesses · Agency businesses · All businesses ranked by verified MRR
- Revenue claim
- $15,292 last 30 days; MRR $17,837; all-time $242,421; 70 active subscriptions (as of Oct 20, 2026)
TrustMRR: revenue verified via Stripe API key, last synced Oct 20, 2026
Receipt: trustmrr.com, www.getadelante.com, www.getadelante.com
Risks: Monthly revenue dipped from $12,055 (Feb 2026) to $8,695 (Mar 2026) and from $14,035 (Aug) to $12,747 (Sep) (TrustMRR timeline). The agent acts on live orders, so the site limits it to approved policies, offers a draft-only mode and escalates refunds above a threshold, VIPs, fraud signals and policy exceptions to a human. TrustMRR lists it as founded Nov 2023 while the site says 2018, so the verified history may cover only part of the business.
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